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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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margaret gordon

June 9, 2026

5  out of  5
rating by margaret gordon
"Carmen does a great job she helped save me money. They are so cheerful and accommodating here. Thank you."
We responded:
"Thank you so much for taking the time to give us this great feedback. "
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Orlo Work

June 5, 2026

5  out of  5
rating by Orlo Work
"Carmen Sox is a great help and took very good care of me !!!! Thank you 😀👍"
We responded:
"Thank you so much we love hearing great feedback about Carmen. "
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Rebecca Trammel

June 4, 2026

5  out of  5
rating by Rebecca Trammel
"Carmen Sox at David Ward insurance - go see her. She is great with communication. Incredibly professional. If there is a problem, it won't be yours. She's great!"
We responded:
"Thank you so much Rebecca! Carmen is an excellent addition to our team, forever thankful for her wonderful customer service and problem-solving skills! "
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Alex Kararo

June 3, 2026

5  out of  5
rating by Alex Kararo
"Carmen Sox was very helpful and made the process of getting a quote and the information needed for our home loan much easier"
We responded:
"Thank you so much Alex. We love to hear that Carmen was able to make the process of purchasing your new home smooth! "
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Timothy Schomberg

June 2, 2026

5  out of  5
rating by Timothy Schomberg
"We have been with State Farm for over 40 years and with David Ward the last 10. The whole staff have been so helpful any time we have needed them. I stopped by today with a concern and talked to Carmen Sox. She was very friendly and took care of my concern on the spot. I would highly recommend this agent and his staff!"
We responded:
"Thank you so much for your feedback Timothy. Carmen Sox is a great addition to our team! "
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Michael Meglin

May 7, 2026

5  out of  5
rating by Michael Meglin
"Carmen Sox and the rest of the team are all very helpful and responsive. I've also met Mr. Ward who's very kind."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Wilmington State Farm office. David Ward - State Farm Insurance Agent"
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Sarah Smith

April 25, 2026

5  out of  5
rating by Sarah Smith
"Carmen helped me out swiftly and was so knowledgeable about setting up an auto policy that worked best for my situation. Thank you Carmen for everything!! :) You saved my behind!"
We responded:
"We truly appreciate the kind words! Our State Farm team here in Wilmington always strives to do our best — thank you for noticing. David Ward - State Farm Insurance Agent"
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Kristen Luna

April 24, 2026

5  out of  5
rating by Kristen Luna
"Almost been with State Farm for a year now! Never had any issues! Always so kid"
We responded:
"Thank you Kristen! We are always available to help with your insurance needs. "
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Sandra Simpson

April 23, 2026

5  out of  5
rating by Sandra Simpson
"Carmen Sox is awesome"
We responded:
"Thank you Sandra! We agree with you there. Carmen is an excellent part of our team. "
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Shawn Hampton

April 22, 2026

5  out of  5
rating by Shawn Hampton
"On point co., good & proficient with good results....& Hannah was absolutely great with her customer service assistance."
We responded:
"Thank Shawn, we are always here to help!! "
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Bryan Humphries

March 27, 2026

5  out of  5
rating by Bryan Humphries
"Been dealing with State Farm for decades- Carmen, Sherry, Leanne are all great- recommended!"
We responded:
"We appreciate your trust in us, Bryan! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our State Farm office. David Ward - State Farm Insurance Agent"
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ERICA MELE

March 12, 2026

5  out of  5
rating by ERICA MELE
"David Ward’s office has always been absolutely amazing to work with. I’ve been with them and State Farm for over a decade and never plan to change. They are kind and understanding, quick and efficient any time I call. I’ve never had to jump through hoops to get anything accomplished with my home, auto, or life insurance needs. I’m so thankful to know they have my needs covered."
We responded:
"We appreciate the kind words, ERICA! Our Wilmington team is always happy to help. Thanks for choosing our State Farm office! David Ward - State Farm Insurance Agent"
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Joe Betts

March 5, 2026

5  out of  5
rating by Joe Betts
"Carmen rocks!"
We responded:
"Thank you for your feedback Joe!"
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joan ruden

February 20, 2026

5  out of  5
rating by joan ruden
"Carmen Sox is my agent"
We responded:
"We appreciate the kind words, joan! Our Wilmington team is always happy to help. David Ward - State Farm Insurance Agent"
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Brian Klem

February 19, 2026

5  out of  5
rating by Brian Klem
"Hannah has been great to work with. She is extremely prompt and provides clear and concise information! A pleasure to have her as an agent!"
We responded:
"Thank you, Brian, for being a valued part of the State Farm family. We love serving customers like you! David Ward - State Farm Insurance Agent"
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Morgan Sprinkle

February 5, 2026

5  out of  5
rating by Morgan Sprinkle
"Got insurance on the way to dmv office in less than 10min. Hannah dolard is my agent. She was the sheetz!"
We responded:
"Thank you so much for the awesome feedback! "
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Carol Barre

January 29, 2026

5  out of  5
rating by Carol Barre
"Carmen Cox is working closely with the mitigation company cleaning up after a water incident at my house. I wasn’t sure it would be covered, but she is doing what she can to get the best outcome for me. Straightforward and supportive😄"
We responded:
"Thank you Carol, we appreciate the feedback!"
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Diane Fontaine

January 28, 2026

5  out of  5
rating by Diane Fontaine
"Every time I call, I am met with kind folks who want to help.... Outstanding customer service!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. – David Ward - State Farm Insurance Agent"
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Tim Purnell

January 15, 2026

5  out of  5
rating by Tim Purnell
"Carmen did an excellent job in helping me with a difficult task.She was kind patient and persistent and I was so happy that she was the person who helped me with my problem.Thanks again carmen you're the best!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maitland Johnston

December 4, 2025

5  out of  5
rating by Maitland Johnston
"Cordial and efficient!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Haley Dawg

December 1, 2025

5  out of  5
rating by Haley Dawg
"Carmen helped me go through insurance quotes to help me found something that was in budget. I would 10/10 recommend her!"
We responded:
"Thank you for your 5-star review, Haley! My State Farm team and I are happy to be your good neighbor!"
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Jenny McKinnon Wright

December 1, 2025

5  out of  5
rating by Jenny McKinnon Wright
"Carmen worked her magic and successfully solved a login nightmare that even the 800 so called tech support people couldn’t resolve. Go Carmen!"
We responded:
"We’re honored by your positive feedback, Jenny. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Collins

October 3, 2025

5  out of  5
rating by John Collins
"Hanna was very helpful, great service and easy to deal with. 👏"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marda Baysden

September 3, 2025

5  out of  5
rating by Marda Baysden
"Car Insurance on 2024 Chevy Trax"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Meredith Perritt King

September 2, 2025

5  out of  5
rating by Meredith Perritt King
"I recently called State Farm to update my personal information, and needed the information rapidly. Carmen Sox came to the rescue! She updated all of my information promptly, and emailed me copies of my new information immediately, so I didn’t have to wait for the system to update. 10/10 customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"